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Bulk Item Not Delivered or Returned: POS Process

How to ring a return if a bulk item is not delivered or is returned
Author / Owner:
Eric Gill: SME Joshua Dietz

If a product is not sent by distribution and the store does not notify the warehouse in the required time, and it cannot be delivered on the next truck, the store can ring a refund. Ring a return against the original sales check. Do not put the register in 909. The store should retrieve the original sales check details from the database. In order not to impact the store inventory, select SLS – send to outlet as the merchandise disposition.

This also applies to bulk item returns as well
Creation date: 3/10/2016 4:38 PM      Updated: 3/10/2016 4:38 PM