Store Number Not Recognized in Store Stock Scheduler

If a store receives an error message in the Store Stock Scheduler "Please enter valid store number" when they enter their POS store number, the store number must be reset in NPS:

Launch NPS:

In TEFE launch PROD_SVC NPS--C2

On the “Sign-on is complete” page type “PS30” and press Enter
Enter the Unit number (Service District from store list)
Enter Associate ID 8779 and press Enter
Select 1 Operating and press Enter
Select 1 Customer/shop service creation and press Enter
Select Action Code 3=Inquiry then key the Store phone number and press Enter
If multiple profiles appear, scroll to find the appropriate “Sears Hometown Store” profile, key the line number and press Enter
Tab once to the Command line and enter 2=View cust menu and press Enter
Type selection number 1 View/update above customer then press Enter
Tab to the Store # field at the bottom of the page and key the POS store number preceeded by 3 zeroes then press Enter (example “0003085”)

You should see the "R0105 Request successfully processed" message indicating that the store number has been successfully reset.

Creation date: 11/11/2021 2:51 PM (jeff.mcdowell@htstores.com) Updated: 11/11/2021 2:51 PM