- Carry-In Repair
- In-Home Repair
- Installation
- Protection Agreements-PA Replacements
- Store Stock Repair
- Craftsman Warranty Exchanges
- Gift Cards
- Password Issues
- POS Ringing Processes
- Sears Credit-Leasing-SYWR
- Supplies - Fixtures
- Refunds (returns-cancellations-sales adjusts)
- Signing System (ECS/RES)
- Picture Station
- Shop Your Way Rewards (SYWR)
- Sears Credit
- SO Date or Quantity Changes
- SPP Home Appliances
- SHO Launchpad
Important Links
As HometownOutletConnect is currently not accessible, here are some of the most commonly used links to assist you in completing daily duties.
Systems
- Hometown User Application Access Guides: Non-Company Stores |Company Stores
- Outlook
- Sysaid
- Hometown User Mgmt
- Inspired to Learn
- Daily Sales Reporting
Merchandising/Marketing
- Ad Giants
- Yext
- Plot Plan Index
- Floorplans
- Feature & Benefit Signs
- Rebates
- Whirlpool Item Cross Reference
- Item Cross-Reference Lookup tool
Operations
- DC Claims Form
- Merchandise Replacement website
- Carry-In Repair Go Local Provider Finder
- Carry-In warranty Replacement Request
- Store Stock Servicing Website
- Innovel Installation Tool
- Innovel Installation Customer Escalations tool
- Oracle Truck Schedule Tool
- Supplies - Other Supplies Survey
- Supplies - Staples Advantage
- Genco Website
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