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- Craftsman Warranty Exchanges
- CRC-RTV Process
- Gift Cards
- Password Issues
- POS Ringing Processes
- Sears Credit-Leasing-SYWR
- Refunds (returns-cancellations-sales adjusts)
- z All Other Issues
Repair Services Escalation Reference Guide
Please refer to the Home Services Escalation Process document when working Repair Escalation tickets. The document contains all valid escalation contacts and paths.
Hometown Connect > Stores > Store Operations > Services > Home Services - Product Repair.